Guardian Gear Soft Body Shield Briefcase

Surge Tactical Lowest Price Guarantee

At Surge Tactical, we are committed to providing you with the best prices online. If you find a lower price from another online store within six months of your purchase, we’ll gladly refund the difference. We want you to shop with confidence, knowing that you're getting the best deal possible.

How It Works

If you find a lower price for the same item on our website or from a competitor within six months of your purchase, simply email us a link to the product. Once verified, we’ll refund the price difference directly to your original payment method.

Lowest Price Guarantee Terms

• Eligible Purchases: To qualify, you must have purchased the item from our website.
• Exclusions: Promotions such as rebates, "buy one, get one free" offers, and items from auction or discount websites (e.g., eBay, Overstock) are not eligible.
• Stock Availability: The item must be in stock on the competitor's website at the time of your request.
• Authorized Retailers Only: The competitor must be an authorized retailer of the product.
• Included Costs: Our Lowest Price Guarantee covers the item price plus shipping charges but excludes sales tax.

We’re here to ensure you always get the best value when shopping with Surge Tactical!

Order Confirmation:

As soon as you place your order, you will receive a confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  Next, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 1-3 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, most products will ship within 1-3 business days with a 2-4 business days transit time. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

Can I return a Guardian Gear product for a refund?
Yes, but must meet specific qualifications:

Purchased from us directly and
in new condition.

Postmarked within 14 days of receipt.

Please contact us to start the process at returns@surgetac.com. Unapproved returns will not be accepted.

A 15% restocking fee will be charged for all merchandise that is incomplete, damaged, obviously used or scratched. The merchandise returned was improperly packaged. The merchandise was ordered but delivery was refused by or for the customer.

Customers can expect a refund within 7-10 business days after approval. Refunds will only be issued to the original credit card used when placing your order.